Build a Career You’re Proud of at Fiander ETL
We are looking for an experienced Operations and Facilities Manager to join our director-led team at Fiander ETL in Southampton. Our people come first, and we pride ourselves on a culture that supports both our clients and each other. Our practical advice and services help clients run their businesses and personal finances more efficiently and cost-effectively, while our independent, collaborative approach ensures they can achieve financial security now and in the future. As part of the ETL GLOBAL Group, we can provide resources across the UK and worldwide to benefit both our clients and our people.
Your Role: Operations and Facilities Manager
As Operations and Facilities Manager, you will be responsible for the smooth running of the office and central administrative functions. Reporting to the Managing Director, you will ensure that office, IT, and support services operate effectively, creating a positive experience for both employees and clients. You will also monitor costs and support change management initiatives where relevant.
In this role, your mission is to ensure the office environment is safe, welcoming, and efficient while leading a small central admin team to deliver excellent internal service. You will oversee IT systems, supplier contracts, compliance, and operational processes, ensuring that day-to-day activities run smoothly. Supporting cost management and continuous improvement initiatives will also be a key focus of your work.
You will work closely with the Board of Directors, the leadership team, central admin staff, team co-ordinators, the IT managed service provider, and external service providers to ensure all office and operational functions are delivered effectively and seamlessly.
The ideal candidate will have a minimum of three years’ experience in an operations or facilities role, preferably within a professional services practice. You will have proven ability to manage and motivate a team, with a professional, commercial mindset and a curious, proactive approach. Strong communication skills, both verbal and written, combined with excellent planning, organisational, and administrative abilities are essential. You will also be able to manage workload effectively and meet deadlines consistently.
At Fiander ETL, you will join a supportive, director-led team that looks after both clients and colleagues, creating a true sense of community. We pride ourselves on offering a friendly, flexible environment where work-life balance is valued. In addition, there is plenty of opportunity to take ownership of projects, lead initiatives, and develop your career within a growing, independent practice that is part of the ETL GLOBAL Group.
Your Success Counts. We value integrity, collaboration, and excellence. At Fiander ETL, we put people first, foster a positive culture, and are committed to helping both our clients and our team succeed.
How to apply
If you are ready to take the next step in your career and make a real impact, please apply via our online application form.
